Introduction
At Imani Trek, we are committed to delivering your orders efficiently and securely. This Shipping Policy explains our delivery process, estimated timeframes, and important information related to shipping and delivery.

Shipping Destinations
We offer shipping to customers worldwide. Please ensure that your address details are accurate to avoid delays or failed deliveries.

Shipping Methods and Carriers
All orders are shipped using reliable logistics partners to ensure safe and timely delivery. The specific carrier may vary depending on your location and the size of your order.

Processing Time
Orders are typically processed within 2–4 business days after confirmation. Please note that order processing does not include weekends or public holidays.

Delivery Time
Estimated delivery times vary by location:

• Domestic (within your country): 5–8 business days after processing

• International: 10–18 business days after processing

Remote or rural areas may experience slightly longer delivery times.

Shipping Charges
Shipping costs may vary based on the destination, package weight, and delivery method. Any applicable shipping fees will be clearly displayed during checkout before order confirmation.

Cash on Delivery (COD)
All purchases are completed through Cash on Delivery only. You are required to make full payment in cash upon delivery of the product. Please prepare the exact amount to avoid delays.

Delivery Issues
If your package is delayed, lost, or damaged in transit, please contact us immediately at [email protected] with your order number. We will coordinate with the shipping provider to resolve the issue.

Incorrect Address or Failed Delivery
Please ensure that the shipping address provided is complete and accurate. We are not responsible for delivery issues caused by incorrect or incomplete addresses. If a delivery fails due to address errors or unavailability to receive the order, re-shipping charges may apply.

Order Tracking
Once your order is shipped, we will provide a tracking number (where applicable) so you can monitor your shipment’s progress.

Customs and Import Duties
International shipments may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping prices.

Contact Us
If you have questions about your shipment, please contact our customer support team at [email protected].